Category: business

The Management of Feelings

soundtrack Feelings by Morris Albert art Standard Loneliness Package by Charles Yu Eternal Sunshine of the Spotless Mind by Charlie Kaufman Brave New World by Aldous Huxley commerce Affective Labour, Pret a Manger and the political economy of post-recession England by Paul Myerscough AKB48 member’s ‘penance’ shows flaws in idol culture Private Dancer by Tina [...]

Mad Men 2013

About 15 years ago I saw Tyler Brule, then just two years into Wallpaper, give a presentation that would forever change my understanding of art and commerce. He explained how Wallpaper was cajoling its clients into letting the magazine’s art team redo their ads so that these would play better as facing pages to the [...]

The new co-viewing. Same as the old.

Television sets often determine the layout of the furniture in communal rooms. Their position in the typical American home is a clear testament to their social function, a purpose that can be traced back to the origins of theater and other communal rituals. Television programmers have always been involved in family and/or group dynamics. Successful [...]

Cost management is for winners.

You don’t create better products by cutting costs. You cut costs after you create a better product. It may be tempting for companies with unpopular products to cut costs in order to hide a shrinking or flat market share. This is cost management as denial. A free marketplace does not forgive companies that fail to [...]

Do bad companies fire more workers?

Successful companies have better employees. They are more productive and more profitable because they are better at hiring (choosing, attracting) and developing (guiding, coaching) their workers. So, does the inverse hold: do bad companies fire more employees, more often? This may be a matter of correlation, not causation. Also, perhaps, this has already been investigated [...]

Panic: single working moms, unemployed single men, and high finance.

One way to explain the moral panics of our day: a society governed primarily by old, rich white men of European descent apprehends an economy driven by single, working moms, weighed down by unemployed single men and traumatized by the reckless mass incarceration of the poor. Their imagined community is obsolete to an increasingly multiracial, [...]

why do marketers anthropomorphize cookies and candies?

perhaps, eating is inherently social – that is, we are hardwired to eat with others. how then to justify “indulging” oneself with food? perhaps, by believing, however remotely, that one is in the company of the very food we are consuming. What’s crackin!       Wassup, bro!!!!! Hey pal, can I join you?

leaf-iphone

what if car dealerships were run more like Apple stores?

Nissan Leaf, Apple iPhone recently, i went to check out one of the most expensive high tech gadgets you can buy: a new car.  perhaps, our experience was atypical. but I suspect not given the larger transition underway in the auto industry. at one dealership, only a single dealer – out of say 10 – [...]